What is a Transcript?

A Transcript is a text version of all the words spoken during a session, for all users, combined together with additional metadata such as timestamps and user information to provide a permanent record of what was said and when. It can be used for record-keeping or as input into other systems.

Important Information on Transcriptions

Summary

1. The Transcriptions Beta is a service that will be available to API customers only
2. The Beta will run until 31 March 2025
3. The Beta will be free for all API customers until 31 March 2025.
4. During Beta, there may be rate limits applied to your account. We recommend not doing more than 100 transcriptions/day. All features will be as you can expect in production (see FAQ below for more detail)
5. From 1 April 2025 Transcriptions will leave Beta and move to v1.0, the rate limits will be lifted.
6. Transcriptions v1.0 will still only be made available through the API. You will be notified once this changes.
7. From 1 April 2025 there will be a cost of 0.001 USD per participant transcribed minute (ptpm) (for clarity, for 2 participants, for a 60 minute lesson this will cost 0.12 USD)

FAQ: What is the purpose of the Beta?

The primary purpose of the Beta is to give clients the opportunity to experiment with Transcripts with an eye to integrating them into their own systems.

FAQ: What are the limits of the Beta?

From a technical perspective, the Beta has the features you can expect from the production implementation. Most critically, the API and the webhook structure are stable and final.

However, it is not running at full production capacity. For best results, we suggest clients only attempt to transcribe a maximum of 50 to 100 sessions a day.

We may occasionally flush all pending items from a given region to restore responsiveness.

FAQ: How long will the Beta run for?

This Beta version will be available for free until 31 March 2025.